At ProFiduciary Resolutions, we are committed to safeguarding your personal and business data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant regulations.

This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or services.

1. Data Collection

We collect the following information:
Personal Data: Name, email address, phone number, and company name provided via our contact or quote request forms.
Optional Data: Number of transactions/month (optional field) to tailor our services.
Technical Data: IP address, browser type, and usage data collected via cookies for website analytics (e.g., Google Analytics).

Data is collected when you submit forms, request a quote, or browse our site.

2. Purpose of Data Use

We use your data to: Provide AML compliance and payment processing services, including PSP integrations.
Respond to your inquiries and process quote requests ($50,000 service fee applies).
Improve our website and services based on analytics.
Comply with legal obligations, such as AML reporting requirements.

3. Data Storage and Security

Storage: Your data is stored securely on encrypted servers with access controls.
Retention: Data is retained for as long as necessary to fulfill our services or comply with legal requirements (e.g., 5 years for AML records), after which it is securely deleted.
Security Measures: We implement industry-standard safeguards to protect against unauthorized access, loss, or misuse.

4. Data Sharing

We do not sell your data. We may share it with: Payment Service Providers (PSPs): To facilitate compliant payment processing (e.g., Payoneer).
Regulatory Authorities: As required for AML compliance (e.g., Suspicious Activity Reports).
Service Providers: Third-party vendors (e.g., hosting or analytics providers) under strict confidentiality agreements.

Sharing occurs only with your consent or as legally required.

5. Your Rights

You have the right to: Access, correct, or delete your data by contacting us at info@profiduciaryresolutions.com.
Object to processing or request data portability where applicable.
Withdraw consent at any time, though this may affect service delivery.

6. Cookies

We use cookies to enhance your experience (see our Cookie Policy (#) for details). You can manage preferences via our cookie banner or your browser settings.

Last Updated: 09:00 PM EEST, May 30, 2025


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